Last updated: 1 November 2026
We ship across India from Noida, Uttar Pradesh, through Shiprocket and its courier partners. This page sets out how long orders take, what delivery costs, and what happens if something goes astray in transit.
The short version
- Orders leave us within 1 to 2 working days.
- After that, delivery usually takes 2 to 4 working days in Delhi NCR and 4 to 7 across the rest of India, a little longer for remote pincodes.
- Delivery is a flat ₹59 per order, and free on orders above ₹499. The exact amount is shown at checkout, before you pay. Nothing is added afterwards.
- Cash on delivery is available. Pay just ₹50 online at checkout, adjusted against your order total, and the balance in cash on arrival.
- A tracking link reaches you as soon as your parcel is dispatched.
1. Where we ship
We deliver anywhere in India our courier partners reach. If your pin code turns out not to be serviceable, we will get in touch and refund your order in full.
We do not ship outside India at the moment.
2. When your order leaves us
Orders are packed and handed to the courier within 1 to 2 working days of being confirmed.
Orders placed on Sundays or public holidays are picked up the next working day. During festive periods, new launches and sales, dispatch can take an extra day or two, and we will let you know if your order is affected.
Throughout this policy, working days means Monday to Saturday, excluding public holidays.
3. How long delivery takes
Delivery times run from the date of dispatch rather than the date you ordered.
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Destination
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Estimated delivery
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Delhi NCR
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2 to 4 working days
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Rest of India
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4 to 7 working days
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Northeast India, Jammu and Kashmir, Ladakh, Andaman and Nicobar Islands, Lakshadweep and other remote pin codes
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7 to 10 working days
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These are the estimates our courier partners give us. Weather, strikes, local restrictions and festive volumes can push them out, and those are outside our control, so we cannot refund an order for a courier delay. If your parcel is running late, message us and we will chase it with the courier on your behalf.
4. Delivery charges
Delivery is a flat ₹59 per order. Orders above ₹499 qualify for free delivery. No extra COD charges apply, and all prices on our website are inclusive of taxes.
Cash on delivery is available. For COD orders, ₹50 is paid online at checkout to confirm your order, and the balance is paid in cash or online when the parcel reaches you. The ₹50 is part of your order total, so it is deducted from the amount due on delivery, and it is not an extra charge. Paying this advance upfront is what lets us keep offering COD at all, since it covers the courier's cost if a parcel is refused.
Free delivery
Delivery is free on all orders above ₹499. The delivery charge is removed automatically at checkout when your order value qualifies.
Orders of ₹499 or below pay the standard ₹59 delivery charge. Whichever applies, the amount you see at checkout is the amount you pay.
5. Tracking
As soon as your order is dispatched, we send a tracking link to you directly with the details of your order.
Tracking can take up to 24 hours to start updating. If nothing has moved for more than 48 hours, send us your order ID and we will find out what is happening.
6. Getting your address right
Almost every failed delivery we see comes down to an incomplete address or a phone number the courier could not reach, so it is worth a second look at checkout.
Spotted a mistake? Message us straight away with your order ID. We can usually fix the address before dispatch. Once the parcel is with the courier, the address can no longer be changed, and we are not responsible for parcels delivered to an incorrect address that was supplied to us.
7. Failed delivery and returned parcels
Couriers make a limited number of attempts before sending a parcel back to us. If yours comes back because delivery was refused, the address was incomplete, the phone was unreachable, or nobody was available to receive it, the terms in our Refund and Return Policy apply. We are always happy to send it out again with a fresh delivery charge.
8. Damaged or missing parcels
If your parcel looks damaged or tampered with when it arrives, please record an unboxing video before opening it and message us within 48 hours of delivery. We will take it from there under our Refund and Return Policy.
If tracking shows your parcel as delivered but it has not reached you, tell us within 48 hours and we will raise it with the courier right away.
9. Urgent and scheduled deliveries
We cannot offer same day, next day, express or time slotted delivery, and couriers do not let us book a specific delivery date.
If you need something for a particular occasion, message us before you order. We will look at the timing honestly and tell you whether it is going to make it.
10. Talk to us
Email: buzzko15@gmail.com
Phone and WhatsApp: 9625924179
Instagram: @buzz.ko
We reply between 10 am and 7 pm, Monday to Saturday.
11. Grievance redressal
If you are unhappy with how a delivery problem was handled, you can take it up directly with:
Grievance Officer: Anindita Dass, Owner
Buzzko: Noida, Uttar Pradesh 201301, India
Email: buzzko15@gmail.com
Phone and WhatsApp: 9625924179
We acknowledge complaints within 48 hours and aim to resolve them within one month.
