FAQ

Need a little help?

Frequently Asked Questions

Everything you need to know about shopping with BuzzKo.

Which payment methods can I use?

We accept all payment methods, including
UPI, debit and credit cards, net banking, and wallets. You’ll see every option
at checkout.

What are the shipping charges?

Shipping
is a flat ₹59 per order. Orders above ₹499 get free shipping.

How do I place an order?

Browse
our collection, add your favorite products to the cart, and head to check out.
Enter your delivery details, pick a payment method, and confirm. You’ll get an
order confirmation right after.

Is Cash on Delivery (COD) available?

Yes! For COD orders, you pay ₹50 upfront to
confirm your order, and the remaining amount is paid in cash when your order
arrives.

Are there any extra charges for COD?

None at all. We don’t charge any COD fee. The ₹50 you pay upfront is part of your
order total, so it’s deducted from the amount you pay on delivery.

Why do I have to pay ₹50 in advance for COD?

The small advance confirms that your order is genuine and helps us avoid failed
deliveries. You’re not paying extra, since the full ₹50 is adjusted against
your bill.

How long will delivery take?

It compete depends on your location. We ship orders within 3-4 days.

How can I track my order?

After your order is dispatched, we will share the tracking details with you. You can
track your order via our Tracking page, put the AWB there and click on
“Track My Order”.

What if my order arrives damaged or incorrect?

We’re sorry if that happens! Contact us within 48 hours of delivery with your
order number and a few clear 360-degree video and photos of the product and
packaging. We’ll arrange a replacement or refund.

Can I cancel or change my order after placing it?

You can cancel or edit your order before it’s dispatched. Message us as soon as
possible with your order number, and we’ll help if it hasn’t shipped yet.

Do you deliver all over India?

Yes, we deliver across India. Shipping is ₹59 PAN India.

Is it safe to pay on your website?

Absolutely. All online payments go through secure, trusted payment gateways, and we never
store your card details.

How can I contact BuzzKo?

Please check our “Contact Us” page for more information.

Still have questions?

We're happy to help. Get in touch with our team.

Contact us